At completion of this program, participants will be able to:

1. List the eight rules to make you a more adaptable healthcare provider
2. Describe the four benefits of creating empathetic connections with patients and co-workers
3. Recognize the signs of burnout before they burn you out
4. Describe the guiding principles to build resiliency in the chaos of healthcare
5. Identify how improv fundamentals can foster an environment of collaboration and teamwork
6. Identify the three ways to foster an environment that humanizes the healthcare experience